The user grid lists users defined in Totalview 2017.
Detailed information for the selected user is listed at the bottom of the screen. Detailed information includes current presence, appointments and contact info,
The user grid listing can be changed for each user’s individual needs by changing the sorting, hide columns etc.
The current state is shown as colored circles as well as the telephony state is shown in front of the current state.
Custom made fields make it easy to categorize employees. These categories can be used to filter the list of employees. Filters are listed on the right side of the client.
More detailed information about the different components of the user grid can be found in the following sections: