System Requirements

Hardware Requirements

Small/Medium Large/Enterprise Hosted Platform
Recommended for Basic installation up to 500 users. 500+ users. Recommend using a full SQL Server for DB. Totalview Server hosting up to 25 seperate Totalview installations.
Average 100 Users, 500 incoming calls pr. day and 100 appointments pr. user.
Hardware (Totalview Server) (DB Server)
Processor 2.7 Ghz 4-Core 2.7 Ghz 2-Core 3.0 Ghz 4-Core 3.0 Ghz
Memory 4 GB RAM 8 GB RAM 12 GB RAM 16 GB RAM
Hard disk space 20 GB available 20 GB available 50 GB available 50 GB available
Network Internet connection is required for license activation

 

 

Supported Versions

Server
Operating System Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008 SP1
Windows Server 2003 (Discontinued)
Database SQL Server 2016
SQL Express 2016*
SQL Server 2014
SQL Server 2012
SQL Server 2008 R2
SQL Server 2008 SP1 or later
*limited to 10GB db size, 4 cores, 1GB RAM pr. instance
Other Sofware .NET Framwork 4.5 or later
Reports IIS 10
IIS 8.5
IIS 8
IIS 7.5
IIS 7
Clients
Desktop Client Windows 10
Windows 8.1
Windows 8
Windows 7
Windows XP (Discontinued)
Switchboard Client Same as Desktop Client
1280×1024 (32-bit) or higher screen resolution*
*we recommend dual-monitors for Switchboard Clients
Doorway Client Same as Desktop Client
Microsoft Surface 3
Microsoft Surface 2
*USB Access Card Reader must support keystroke output (see tested readers below)
Smartphone Clients iOS 10
iOS 9
iOS 8
Android 7
Android 6
Android 5
Windows 10 Mobile
Windows Phone 8.1
Windows Phone 8
 
 Time Client Windows 10
Windows 8.1
.NET 4.5
Connectors
Calendar integrations Exchange Online (Office 365)
Exchange Server 2013
Exchange Server 2010
Exchange Server 2007
Exchange Server 2003 (Discontinued)
Exchange Server 2000 (Discontinued)
Exchange Server 5.5 (Discontinued)
IBM Lotus Notes Client Version 8
IBM Lotus Notes Client Version 7
IBM Lotus Notes Client Version 6
IBM Domino Server Version 6
PBX integrations Broadsoft BroadWorks R21
Broadsoft BroadWorks R17
3CX V15
3CX V14
3CX V12.5
3CX V11
3CX V10 (Discontinued)
3CX V9 (Discontinued)
Unify OpenScape Office MX
Unify OpenScape Business V2
Unify OpenScape Business V1
Siemens Hipath Version 9
Siemens Hipath Version 8
Siemens Hipath Version 7
Siemens Hipath Version 6
SMS intergration Siemens TC35/TC35i GSM Terminal
Cinterion TC55i/MC55i GSM Terminal
Cinterion BGS2 Terminal
SmartCard Readers RF IDeas pcProx® Plus RDR-80581AKU
(or simular USB card reader that supports Keystroke output)
Mobile State integrations* Telenor
TDC
Vodafone
Faroese Telecom
Telia
Uni-tel
Ventelo
Kvantel
*mobile-state service can vary from country to country

 

Last edited on August 10th, 2017